Samaniz

Legal

Privacy Policy

Last updated 8 September 2026

This policy explains what personal data Samaniz Private Limited collects through samaniz.com, why we hold it, who else touches it, and the rights you have over it under India's Digital Personal Data Protection Act, 2023.

Who we are

Samaniz Private Limited is the data fiduciary for personal data collected through this website. Our registered office is at Sector R8, 98-1404, Amanora Park Town, Hadapsar, Pune, Maharashtra 411028, India. You can reach us at contact@samaniz.com or +91 77680 04325.

What we collect

Information you send us

When you complete the contact form we collect your name, work email address, company name, the service you selected, and the content of your message. When you message us on WhatsApp we receive your phone number, WhatsApp profile name and the messages you send.

Information collected automatically

Our hosting provider records standard server logs for each request: IP address, browser and device type, the pages requested, and timestamps. These logs support security monitoring and site reliability.

Spam protection

The contact form uses Cloudflare Turnstile to distinguish people from automated submissions. Turnstile evaluates signals from your browser session to reach that judgement.

Why we hold it

  • To reply to you. Enquiry details let us answer your question and discuss the service you asked about.
  • To deliver services. Where an enquiry becomes an engagement, we retain the correspondence as part of the client record.
  • To keep the site secure and available. Server logs and spam protection guard against abuse.
  • To meet legal and accounting obligations. Certain records are retained for the periods Indian law requires.

Where we rely on consent, you provide it by submitting the form, and you may withdraw it at any time using the details below.

Who else processes it

We share personal data with the service providers who operate parts of this site on our behalf, under contracts limiting them to our instructions:

  • Cloudflare — website hosting, content delivery and Turnstile spam protection.
  • Our email provider — delivery of form submissions to contact@samaniz.com, and our business inbox.
  • Meta Platforms — where you choose to contact us through WhatsApp, that conversation is subject to WhatsApp's own terms as well as this policy.

Beyond these providers, your personal data stays within Samaniz. Selling personal data or sharing it for third-party marketing sits outside our practice entirely. We disclose data to authorities only where the law obliges us to.

Where it is processed

Our hosting and email providers operate global infrastructure, so your data may be processed on servers outside India. We use providers who commit contractually to appropriate safeguards for that processing.

How long we keep it

  • Enquiries that stay enquiries: retained for 24 months, then deleted.
  • Enquiries that become engagements: retained for the life of the engagement and for the period Indian tax and company law requires afterwards.
  • Server logs: retained for up to 90 days.
  • WhatsApp conversations: retained on the same basis as enquiries above.

How we protect it

Access to enquiry data is limited to the people at Samaniz who handle it, through accounts protected by multi-factor authentication. Data in transit is encrypted. We apply the same access discipline internally that we describe to clients: named accounts, least privilege, and revocation when a role changes.

Your rights

Under the Digital Personal Data Protection Act, 2023 you may:

  • Ask what personal data we hold about you, and how it has been processed
  • Ask us to correct data that is inaccurate, or complete data that is partial
  • Ask us to erase your personal data, where our purpose for holding it has concluded
  • Withdraw consent you previously gave
  • Nominate another person to exercise these rights on your behalf
  • Raise a grievance with us, and escalate to the Data Protection Board of India

Write to contact@samaniz.com to exercise any of these. We respond within the period the Act requires, and we may ask you to verify your identity first so that we release data only to the person entitled to it.

Grievance redressal

Concerns about how we handle your personal data go to our Grievance Officer at contact@samaniz.com, marked for the attention of the Grievance Officer. Our Grievance Officer is Hemant Wadhwani. Should our response leave the matter unresolved, you may approach the Data Protection Board of India.

Cookies

This site runs on static pages and uses cookies only where they are strictly necessary, such as the short-lived token Cloudflare Turnstile sets to complete a form submission. Analytics and advertising cookies sit outside our current setup. Should that change, we will update this policy and seek consent where the law requires it.

Children

This site addresses businesses, and we direct it at people aged 18 and over. Where we learn that we hold a child's personal data collected through this site, we delete it.

Changes to this policy

We update this policy as our services and providers change. The revision date appears below, and material changes will be highlighted on this page.

Contact

Samaniz Private Limited, Sector R8, 98-1404, Amanora Park Town, Hadapsar, Pune, Maharashtra 411028, India
contact@samaniz.com · +91 77680 04325